How I Fell Down the Aussie Pet Supply Rabbit Hole

It all started when my Border Collie, Luna, destroyed her third “indestructible” bed from Chewy. Frustrated, I Googled “dog beds even Houdini can’t escape” at 2 AM and stumbled on Petstock’s Kangaroo Chew-Proof Orthopedic Bed (yes, it’s shaped like a roo). As an American who’s never seen a wombat outside of Instagram Reels, I was equal parts skeptical and intrigued.

First Impressions: Wallabies, Wombats, and Website UX

The site felt like a cross between Petco and Crocodile Dundee’s garage:

  • Quirky Aussie brands: Dine & Discover Kangaroo Jerky, Koala-shaped lick mats
  • Surprisingly modern features: One-click repeat orders, AR “see this bed in your room” tool
  • Currency whiplash: Prices in AUD ($19.99 = ~$13 USD) until checkout

I placed a $127 AUD test order (1 bed, 2 toys, dental treats) while muttering “This better not take 6 weeks like my last Temu order.”


Petstock Keysborough - Pets Australia

The Good, The Bad, and The Adorably Weird: 3-Month Review

The Pros That Made My Inner Karen Chill Out ✅

  1. Speedier Shipping Than My Local Petco

    • Ordered Tuesday 3 PM AEST → Arrived Friday AM in Seattle (via DHL)
    • Customs form cheekily labeled “ESSENTIAL PET HYDRATION ITEMS” for my $40 water bowl
  2. Products You Can’t Find Stateside

    • Pawganic Dinner: Kangaroo/emu/crocodile protein blends (Luna’s IBS improved dramatically)
    • Boomer Ball: A nearly indestructible toy that’s survived 11 weeks (new record!)
    • Subscription Savings: 20% off repeat food orders + earns points redeemable for… more toys
  3. Customer Service That Doesn’t Make You Want to Cry

    • Live chat resolved a missing lick mat in 8 minutes
    • Returned a too-small harness via free Sydney return label (refund in 2 days)

The ‘Yeah, Nah’ Moments ❌

  1. Shipping Costs That’ll Make You Gulp

    • $29 AUD flat rate under 5kg → $45 AUD for 10kg food bags
    • Hack: Team up with neighbor pet parents for bulk orders
  2. The Great Vegemite Toy Conspiracy

    • Bought a “Vegemite-Scented” rope toy → smelled like salty feet
    • Luna loved it. My nostrils are still recovering.
Petstock AU | Petstock Foundation
  1. Time Zone Tango
    • Called at 9 PM PT → reached a chipper rep named Bruce (“G’day from tomorrow mate!”)

Real Talk: Who Should (and Shouldn’t) Shop Here

Worth the Aussie Adventure If…

  • Your pet has protein allergies (their novel meats are game-changers)
  • You want toys that survive pit bulls (Boomer Ball > Kong)
  • You’re an expat missing treats like Barkers of Australia kangaroo tendons

Stick to Chewy If…

  • You need flea meds ASAP (shipping takes 3-5 business days)
  • Budget is tight (that $45 shipping hurts for single items)
  • You think ‘roo meat is weird (even though it’s leaner than chicken!)

The Verdict After 12 Orders & 3 Melted Credit Cards

The Bottom Line

8.5/10 – Like Tim Tams vs Oreos: Similar base concept, but the Aussie version has that je ne sais quoi. I’ve saved $122 annually using their subscription program, and Luna’s now the most interesting bitch at the dog park with her wallaby jerky. Just wish they’d open a US warehouse!

Money-Saving Pro Tips 💸

  • Stack WELCOME15 (new customers) with subscription discounts
  • Buy 3+ food bags to hit free shipping thresholds
  • Trade loyalty points for clearance items (scored a $90 GPS collar for 12,000 points)
Petstock VET North Lakes - Pets Australia

Final Thought: If your pet’s Instagram needs an upgrade or they’re a picky eater, brave the currency conversion. That Boomer Ball alone is worth explaining “Why is there a $29 charge from ‘STRAYA PETS’?” to your partner.

Feedback from Users

References

[1] How to Make Washing Your Dog Easier - Broadsheet

[2] Read Customer Service Reviews of www.petstock.com.au - Trustpilot

[3] OnePlus 13R: 7 tips and tricks every owner should try out

[4] PETstock Reviews | Read Customer Service Reviews of …

[5] 12 Valuable Invisalign Tips and Tricks You Should Know

[6] Petstock Dog Foods Review: - gentledogtrainers.com.au

[7] Civilization 7: tips and tricks | Digital Trends

[8] Pet Smarts | Advice & Guides | Petstock.com.au

[9] PETstock Reviews | Read Customer Service Reviews of …

[10] PETstock VET Gosford - 199 Reviews - Healthcare in West

[11] Working at Petstock: 81 Reviews | Indeed.com

[12] Working at Petstock: 81 Reviews | Indeed.com